Staff

Jennifer Ward

Jennifer Ward

Client Service Representative

Jen has been an integral part of the STAH family since 1997, but she has worked in the veterinary industry since 1981.  Jen is originally from Maryland, and she moved to Pennsylvania in 1988 after also living in Washington, D.C.  She studied Horse Care and Stable Management at Anne Arundel Community College.  Jen shares her home with her husband and their menagerie of animals, including 3 dogs (Border Collie/Aussie, Papillon mix, and German Shepherd), three cats, horses, donkeys, goats, chickens, and fish.

Jen’s favorite animal is the dog, and she enjoys the training/obedience aspect of veterinary medicine the most.  Her favorite aspect of working at STAH is the satisfaction of helping clients be the best pet owner they can be, and she enjoys the challenge of providing medical care to animals that aren’t able to communicate how they feel.

Outside of work, Jen loves to camp and attend music festivals.  Jen has been a friendly face of STAH for many years and looks forward to seeing the familiar clients and pets as well as welcoming the new.

Heather Simmons

Client Service Representative

Heather joined the STAH team in October 2023 and has been in the veterinary client service industry since 1996.  Originally from Montoursville, she currently lives in Muncy with her husband, Mark, and 2 cats named Bugsby (Gray DLH) and Autumn (Torbi DSH).  Heather also has an adult son, Shawn, who shares her love of animals in his own home.

Heather has always had an extreme love for animals, particularly cats, and has owned birds, guinea pigs, a hamster, gerbil, rabbit, and fish.  She chose to work in the veterinary profession due to this love for animals but also a love for the medical aspect – as she finds it all interesting and fascinating.

Heather’s favorite aspect of working at STAH is “the high level of respect and compassion towards clients, patients, and employees”.  Her favorite aspect of working in the veterinary industry is “helping clients with their needs, by showing a level of patience, understanding, and compassion.”  Heather truly is a professional at helping others with a smile.  Outside of work, she enjoys walking, kayaking, crocheting, and gardening.

Alicia French

Client Service Representative

Alicia joined Susquehanna Trail Animal Hospital in August 2024 and has been a bright addition to our client service representative (CSR)/receptionist team.  In addition to prior veterinary CSR experience, Alicia has completed extensive veterinary receptionist educational training.

Alicia shares her home in New Columbia with her fiancé, James, 2 cats named Freyja (Calico DLH) and Roscoe (Orange DSH) and 1 dog named Aussie (Blue Heeler).  Her favorite animal is anything long-haired and fluffy.  When asked why she chose to work with animals, Alicia said, “I have always loved animals and find the unconditional love and bond that they can share with us and each other fascinating and moving.”

Professionally, Alicia’s interests include: the human-animal bond, patient care, nutrition, and client services.  Outside of work, she enjoys watching movies, hiking, attending car shows and races, and anything related to true crime and the paranormal.

Starting out as a client with a fond view of the hospital, doctors, and staff, Alicia was eager to join the team to help animals in any way possible.  Now as an employee, she is happy to say that “the fondness has grown greatly, and she is so thankful to be a part of such a great team!”  Her favorite aspect of working at STAH is “working for and with people who genuinely care about each other, our clients, and our patients.”

 

Deb Eisenhower

Deb Eisenhower

Client Service Representative and Technician

Deb has worked in the veterinary field since 1998, and has been a member of the STAH team since October 2016.  She resides on a farm in New Columbia with her husband, Mark, and a wide variety of animals.  She has two daughters, Megan and Laura, and a beautiful grandson, Cayde.  She has 5 dogs, Anya (Australian Shepherd), Dobby (Yorkie mix), Midge (Jack Russell Terrier), Koby (Jack Russell Terrier), and PJ (Jack Russell Terrier).  She also has 2 house cats, named Squee and Pongo, numerous barn cats, 4 mini horses, and chickens.

Deb has always enjoyed working with animals, but she especially loves working at STAH with the “caring, compassionate staff who all love what they do”.  When you meet Deb, you truly realize that she loves what she does through her compassionate care and excellent client education.  When asked about her favorite part of working in the veterinary industry, Deb said, “I truly enjoy meeting clients and their pets and hearing the stories that the clients tell about their pet”.  Deb looks forward to hearing your story at your next visit.

Erika Kessel

Erika Kessel

Technician and Client Service Representative

Erika began working at STAH in October 2016, but has worked in the veterinary industry since 1998.  She resides in Milton with her 7 dogs and 6 cats, and her favorite breed is the Great Dane.

Erika has always had a love for all types of animals since she was a child, and she enjoys being able to make pets healthy and educating their owners.  Her favorite aspect of working at STAH is the “family atmosphere”, and she particularly enjoys surgery and client education.   Erika treats every pet as if it were her own and every client as if it were her family, and she will always make sure that your pet is receiving the best care possible.  Erika also has additional certification in Fear Free training and laser therapy.

Outside of work, Erika enjoys walking her dogs and spending time with her family.  One of her favorite things to do each year is to attend the Bloomsburg Fair.

Autumn Wimble

Client Service Representative and Technician

Autumn joined the team at STAH in August 2018, then again in February 2024.   She comes to us with previous veterinary experience, a Veterinary Assistant Certificate, and restaurant ownership experience.  She was born in and currently resides in Danville with her husband, Kurt, and 2 children, Rylee and Paislee.  They also share their home with three Golden Retrievers, Oliver, Captain, and Honey, and two cats, Malibu and Bacardi.

Autumn’s favorite aspects of working at STAH are the friendly staff and family atmosphere.  Professionally, she enjoys patient care and the ability to offer animals the help that they need and deserve.  When not working, Autumn enjoys spending time at the gym, with family and friends, and cooking.  Autumn has an extremely friendly and welcoming disposition, and we are excited for all of our clients to meet her.

Autumn Pepperman

Autumn Pepperman

Certified Veterinary Technician/Technician Supervisor

Autumn joined the STAH team in May 2017 but has worked in the veterinary field since 2003.  She has a Bachelor of Science degree in Dairy and Animal Science from Penn State University and an Associate of Science degree in Veterinary Technology from University of Maine at Augusta.  She also has Fear Free Certification.

She resides in her family home in Unityville, PA, with her daughter, Ember, two dogs named Gatlin (German Shepherd) and Ivy (a Husky/Pittbull mix), and one cat named Dottie.

Autumn chose to work in the veterinary field because she finds it rewarding to be able to help people and their pets.  Her favorite aspect of working at STAH is developing relationships with the clients and their pets along with the other staff members.   When asked what was her favorite aspect of working in the veterinary industry, Autumn said, “being able to make the day a little better or easier for someone else.”

Autumn has always loved German Shepherds, but now she has also grown to love the Bullmastiff breed.  Her professional interests include dentistry, nutrition, behavior, and client education.  Outside of work, she enjoys dog showing, photography, and gardening.  When you meet Autumn, you can tell that she truly loves what she does, and we are very excited to have her as part of the STAH team.

Jac Carter

Jac Carter

Certified Veterinary Technician

Jac joined the STAH family in April 2017, and she has worked in the veterinary field since 2001. Jac is originally from and currently lives in Catawissa. Jac attended Wilson College where she received her CVT degree. She shares her home with her husband and 4 mini donkeys, 1 horse, 2 goats, and 10 cats—and her favorite animals are cats and horses.

Jac chose to become a veterinary technician because she has always loved animals and wanted to be involved in making their lives more comfortable.  She loves learning new aspects of veterinary medicine and greatly enjoys working with the friendly staff at STAH, where every day is different.

Her professional interests and primary focus currently is feline behavior, and her personal interests include riding horses, gardening, and PSU football.

Kaitlynn Gordy

Kaitlynn Gordy

Certified Veterinary Technician

Kaitlynn Gordy joined the STAH team in May 2021. She lives in Shamokin Dam with her husband, Richard, son, Lincoln, three Australian Cattle Dogs, Bentley, Beau, and Scout, and three cats, Josie, Finn, and Luca. Kaitlynn has a bachelor’s degree in veterinary nursing and has been a Certified Veterinary Technician since April 2023.

Kaitlynn felt that working with animals was something she was born to do. She loves that she can make a difference in an animal’s life and get to know the animal and their owners. Her favorite aspect of working at STAH is that “everyone treats you like family right from the beginning”. Her professional interests include patient care and the human-animal bond. Outside of work, she enjoys photography, writing, and finding new television shows to watch.

Jenny Campbell

Certified Veterinary Technician

Jenny had worked in the veterinary industry for 25 years before joining STAH in September 2022.  She is originally from Georgia and had lived in New Jersey before making the move to Milton.  She shares her home with her husband, Brian, and three dogs named Duncan (a hound mix), Ricky (AKA Rick Roll and Ricky Bobby, a Pug), and Lip (Black and Tan Coonhound) and three cats named Church, Klaus, and Qib.  Her favorite breed is a Hound (of the scent variety).

Jenny says, “I have always had a love for animals and wanting to help them.”  She attended a year at University of Georgia, a few years at Kennesaw State University, and obtained her Certified Veterinary Technician degree.  At STAH, Jenny’s loves the family feel all the way around – with staff and clients.  Jenny professionally enjoys the medicine aspect of understanding disease processes and educating clients while also strengthening the human-animal bond.

In her spare time, Jenny enjoys visiting breweries, camping and being outside near water in the summer, and she’s very talented at crochet.

TJ Jablonski

Certified Veterinary Technician

Tiffany/”TJ” joined the Susquehanna Trail Animal Hospital team in April 2024 after working in the veterinary industry for 6 years.  TJ received her Veterinary Technician associate degree from YTI York.   Originally from Lancaster, she currently resides in New Columbia. TJ’s favorite animals are dogs and horses.   She shares her home with 3 dogs named Ellie (Cattle Dog mix), Stitch (American Bully with a cleft palate), and Roscoe (Saint Bernard) as well as a ball python named Bumpy.   She also has a horse name Shiloh, an off-track Thoroughbred.

TJ had a dream since she was a child to be an advocate for animals and has grown to love and respect the human animal bond.  She also has professional interests in surgery and patient care.  Outside of work, TJ enjoys anything related to horses, hiking outdoors, riding in her side-by-side, and baseball (especially the Yankees).   TJ’s favorite aspect of working at STAH is that it “feels like a family – everyone is caring and compassionate”.  TJ is truly caring and compassionate, has a passion to learn, and a positivity that is contagious.

McKenzie Meiser

Certified Veterinary Technician

McKenzie joined the STAH team in November 2024.  She graduated with her Veterinary Technician degree from Wilson College in 2024 in only three and a half years and obtained her certification prior to graduation.  She has always had a love for animals and wanted to be able to help those without a voice. McKenzie resides in Port Trevorton with her mother, Michele, father, Josh, and younger sister, Erika.  Her favorite animal is the large breed dog, and she has two of her own: Denali (Alaskan Malamute) and Ruger (Labrador Retriever).

McKenzie’s favorite aspect of working in the veterinary industry is being able to help animals and seeing a variety of cases every day.  She appreciates the supportive environment of everyone at STAH, and enjoys dentistry, Fear Free/low stress handling, and client education.  Outside of work, she enjoys reading, drawing, and camping.

Anna Knittle

Certified Veterinary Technician

Anna joined STAH in December 2024 with 10 years of prior veterinary experience.  Anna became a Certified Veterinary Technician after graduating from St. Petersburg College.  She also has completed the Fear Free Certification program.  Anna resides in Muncy with her husband, Nick, and German Shepherd, Luna.  German Shepherds and cats are her favorite, but Luna unfortunately won’t allow her to have any cats of her own.

Anna said, “I’ve always had a special place in my life for animals, and being able to work with them and help improve their lives on a daily basis makes work not seem like a job.”  Her favorite aspect of veterinary medicine is “seeing sick animals able to go home after being hospitalized.  They’re always so happy to see their families again.”  At STAH, she appreciates the quality of medicine and the friendliness of the staff.  Professional interests include patient care, surgery, and cytology.  In her free time, Anna enjoys binging a good television show, crafting, gardening, and thrifting.

Lynne Pierce

Lynne Pierce

Technician

Lynne joined the team of STAH in June 2019 and has worked in the veterinary industry since 2005. Lynne is from Northern New Jersey and currently lives in Bloomsburg. She has obtained certification as a therapeutic riding instructor from Centenary College in Hackettstown, New Jersey, and she is currently obtaining an associate degree at Penn Foster College to become a certified veterinary technician. Lynne shares her home with 3 dogs named Ziva, a Miniature Pinscher, Millie, a Yorkshire Terrier, and Rikku, a Siberian Husky, and three cats named Cat Benatar, Thelma, and Delilah. Her favorite animals are horses, especially warmbloods, and mixed-breed dogs.

Lynne’s professional interests include the human-animal bond, surgery, dentistry, and client education. Her interests outside of work include bird watching, indoor plants (especially succulents), and music (playing piano and guitar and learning new instruments). Her favorite aspect of working at STAH is the caring and compassionate staff that has made her feel like part of the family since day one. Lynne chose to work in the veterinary field because of animals’ unconditional love and she has always had a strong bond with them. She feels “that nothing is more rewarding to see than the look on a healed animal’s face—and the owners as well.”

Tayler Murphy

Tayler Murphy

Technician

Tayler has graduated with an undergraduate degree at the University of Findlay in Ohio with majors in Pre-Veterinary Medicine and Biology and a minor in Chemistry. She started working at STAH in June 2018. Tayler has lived most of her life in Watsontown, but she was born in Providence, Rhode Island.

Tayler’s favorite aspect of working in the veterinary industry is being able to be the advocate for the animal and to help them. Tayler notes that she is pursuing a career in veterinary medicine “because animals have always brought her much joy, and she loves being able to return the favor.” Tayler’s favorite breed is the Great Dane, and she has a Great Dane Mix, named Simon, and two cats, named Piper and Ziggy. Tayler has a warm, welcoming personality, and she has a great ability to comfort pets and their owners.

 

Kyla Moyer

Technician

Kyla joined STAH in April 2022 with 8 years of prior veterinary experience. Originally from Selinsgrove, Kyla currently resides in Sunbury with her fiancé Roberto.  Cats are Kyla’s favorite patients, and she has 6 of them at home, named Bella, Bob, Diva, Puddin, Sylvester, and Thor.  Her favorite dog breeds are German Shepherds and Dachsunds, and she has a wirehaired Dachshund named Loki. Kyla also has a bearded dragon named Toby and fish tanks.

Animals have always been Kyla’s passion since she was a little kid, and she really enjoys helping them.  Her favorite aspect of working at STAH is “the caring and compassionate staff that has made me feel like part of the family.”  Professionally, she enjoys patient care and the human-animal bond.

When Kyla’s not working, she enjoys caring for her zoo at home, walking/hiking, gardening and indoor plants, traveling (especially to Disney), and being around her friends and family. Kyla has a quiet kindness that enables her to easily connect with clients and their animals, and we hope you get to meet her soon!

Alison Midkiff

Technician

Alison joined the STAH team in August 2022 with 5 years of prior veterinary experience and a master’s degree in forensic medicine.  Originally from Baltimore, Alison resides in Allenwood with her husband, stepdaughter, and son.  They share their home with a dog name Mia (Bernese Mountain Dog), one calico cat named Puzzle, and one Guinea Pig named Wilbur.   They also have many cows and sheep.

Alison’s favorite animal is the dog, and her favorite aspect of STAH is “our amazing team and opportunities for continuing education”.  Alison chose to work with animals because, “the human animal bond is so special – to be able to advocate for pets is such an important aspect.”  Her favorite aspect of working in the veterinary industry is gaining the trust of animals; also – puppies and kittens!  Professionally, Alison excels at the treatment of hospitalized animals including their medical management and intensive care treatment.

In her spare time, Alison enjoys farming, camping, reading, and coaching lacrosse.

Lauren Mack

Technician

Lauren joined the STAH team in September 2022 and has worked in the veterinary industry since 2010.  Lauren has a bachelor’s degree in science with a minor in communications.  She is originally from Lititz, PA, and has also lived in Scranton and Erie before settling down in Milton with her husband, Dave, and daughter, Ellia. They share their home with many felines – Burt, Kitta, Chatty, Buddy, and permanent foster Chlobo Baggins, and chickens, too!  Lauren’s favorite animals are big block-headed dogs and spicy cats.

Lauren says, “I started off loving to work with shelter animals but felt frustrated with shelters even needing to exist.  I realized that educating pet owners is key to pet care and to facilitate forever homes.  Now I love helping people through their pets.” Lauren’s favorite aspect of the working at STAH is the respectful environment at work but also the respect for her time outside of work with family.  At STAH, she enjoys connecting with the clients and wants them to feel at ease and respected.  Getting to spend time with their pets is a huge plus, too!  Lauren’s professional interests include client education, surgery, dentistry, and patient care.

Outside of work, Lauren volunteers with feline TNR and rescue, and enjoys reading, ghost shows, The Golden Girls, going for walks, and connecting with her friends and family.  Lauren says that being a veterinary technician again has recentered her after spending five years at home as a stay-at-home mom.  She is grateful for the opportunity to do it again in an environment that has honored the balance of work and home life.

McKenzie Snook

Technician

McKenzie joined the STAH team in February 2024.  Originally from Mifflinburg, she shares her home in Lewisburg with her Bernese Mountain Dog, Angus.  McKenzie has always had a connection with animals and a passion for helping them, and client education is her favorite aspect of the veterinary industry.  When asked about her favorite aspect of STAH, she said that “STAH is family”. Outside of work, she enjoys camping, hiking, and spending quality time with family and friends.  McKenzie is always smiling and radiating positivity, and we look forward to all of our wonderful clients and patients meeting her.

Rachael Shrawder

Technician

Rachael joined the Susquehanna Trail Animal Hospital team in December 2024 with two years of prior veterinary experience.  She has a Bachelor of Arts degree in Art History from Susquehanna University and is currently working toward her Veterinary Technician associate degree from Penn Foster. Originally from Selinsgrove, Rachael resides in Watsontown with her husband, Andy, and 7 cats: Stella, Benny, Goggles, Spitfire, Mr. Clean, Biscuit, and Cheeto.

Rachael has always loved animals, but she didn’t have many pets growing up as a child.  Once she met her husband and his cats, her love for animals was renewed.  Rachael says that her cats have helped her so much with her mental health that she decided she wanted to give back to try to help them as much as they’ve helped her.  Her favorite animals are cats and large dogs.

Rachael’s favorite part of veterinary medicine is helping people and their pets.  At STAH, she appreciates the longer appointment times and feels that she can spend adequate time educating clients without feeling rushed.  She says, “It’s a great learning environment”.  In additional to client education, she has a professional interest in feline medicine.  Outside of work, Rachael loves visiting Disney World, reading, and crafting.

Alexis Ludwig

Technician

Alexis (Lex) joined the STAH team in January 2025. She obtained her Veterinary Technician associate degree from VTI in Pittsburgh and has worked in the veterinary industry since 2005. Originally from Watsontown, she currently lives in Montoursville with her husband -Chad, her son – Archer, and 2 dogs – Lola Bean (an Aussie Mix) and Lionel (a Doodle).

Lex is especially fond of the Rottweiler and all giant breeds, but she really loves all animals (except spiders). She chose to work with animals due to her early love of them. Her first Rottweiler was very sick with cancer, and she will never forget the compassion shown by the veterinary team.

Professionally, Alexis’ interests include patient care, client education, and the human-animal bond. Outside of work, she loves to read, travel, collect Pyrex, and watch sports. She especially loves to watch her son play baseball and soccer and often volunteers as a coach or manager. Lex’s favorite aspect of working at STAH is the friendly and welcoming staff. She said, “It really is like having a second family.” She enjoys being able to make a difference in our patients’ and clients’ lives, and we know she definitely will.

Tiffany Radell

Tiffany Radel

Office Manager

Tiffany has worked in the veterinary field as a technician since 2007 and joined the STAH team as office manager in September 2016, when Dr. Wilhelm purchased the practice.  Tiffany has exceptional organizational, technical, patient care, and client service skills, so you may see her in all areas of the hospital.

Tiffany is originally from Millmont, PA, and lives currently in Milton with her husband and a house-full of animals. Tiffany’s favorite breed of dog is Yorkies.

When we asked Tiffany why she choose to work with animals, she said, “I’ve always loved animals and felt that the human-animal bond was an amazing thing.  I enjoy educating clients to help nurture that connection with their pets.”  Tiffany enjoys the laid-back family-like atmosphere of Susquehanna Trail Animal Hospital and especially likes dentistry, patient care, and nutrition.  In her spare time, she also enjoys gardening, landscaping, and antiquing.